Shipping Policy

Do you ship internationally?

Currently, Bertoli Beauty is only available in the United States.

Can I only purchase products through the website?

Currently, Bertoli Beauty is only available at https://bertolibeauty.com

How much is shipping?

Shipping & Handling Charges are as follows:

FREE for domestic, all states within the USA

$12.00 for 2 days expedited - WAIVED for the Holiday Season!!!

How long before I can receive my order?

The processing time for orders is 48 hours. After your order has been shipped, delivery time within the United States is 2-5 business days. Please remember that this time may vary during holidays or when we need to restock.

Bertoli Beauty is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, air or ground transportation strikes, delays, or any extra fees, customs, or back-end charges once the package has exited the United States.

What shipping service do we use?

Bertoli Beauty ships via USPS

Do you ship to P.O./APO/FPO?

Yes, but please be aware that shipping may take longer than usual depending on where it is being shipped to.

Can I change my order?

Please contact support@BertoliBeauty.com as soon as possible. We will do our best to accommodate your request; nevertheless, there is no guarantee that any changes can be made once an order is placed.

How can I check the status of my order?

Please log in to your account to check the status of your order. If you do not have an account, please refer to your shipping confirmation email to track your order. Or you can check your order status at https://www.BertoliBeauty.com/pages/track-my-order

Why was I charged twice?

You will only be charged for what you purchased; if you see duplicate charges, please give it a few days, and it should fall off, and the issue should be rectified automatically. However, if it remains and you are sure that you only placed one order, please email support@BertoliBeauty.com with a screenshot of the duplicate charge for resolution.

I have not received an order confirmation. What should I do?

Order confirmations can sometimes take up to 24 hours to receive due to demand. If you have not received your order confirmation email after 24 hours, please contact us at support@BertoliBeauty.com with your inquiry.

What forms of payment do you accept?

We accept online payments through Visa, Mastercard, and American Express.